Frequently Asked Questions

Lease Terms

What are the income and credit qualifications?


Credit score minimum of 550 required. Tenant must be able to make 2.5x the rent

What is acceptable proof of income to sign a lease?


Most Recent paystubs

What happens if I qualify for an apartment, but my roommate does not?


Both applicants must meet the criteria.  If one applicant is deficient then the one applicant meet the criteria by themselves.

Is my security deposit totally refundable?


Security deposits can be totally refundable post move out and inspection of unit for damages. If damages are found, then the security deposit monies will be used for repairs.

If I get a job transfer, can I break the lease?


Yes, with a 60 day notice and a Lease Buy-Out.

Can I change to a month-to-month lease plan after my first year?


Yes

How long is the term of the lease?


12 months

Do you accept leases for short terms?


Yes

Do you offer furnished apartments?


No

Do you offer corporate apartments?


No

When is my rent payment due?


1st of the month

What day of the month am I liable for a late charge?


On the 6th day, late fees will be assessed.

Will you accept electronic payments from my bank?


Yes.

Is there a place where I can pay my rent after office hours?


You can pay your rent online, or deposit your money order/cashiers checks by the office drop box.

There is a person who might be staying with me for a while, is that permitted?


Guests are permitted to visit for 7 days.

My children live with me in the summer; do I need to notify your office when they arrive?


Yes and they would need to listed in the application process.

Where do I register to Vote?


https://www.wake.gov/departments-government/board-elections/voter-information/register-vote